Survey-At-A-Glance

Americans are Befuddled by Financial Jargon

W hen it comes to understanding financial literature and terminology, confusion reigns.

Of the 1,203 adults we surveyed, 54% percent said they do not read financial literature because it's "too hard to understand." And despite the general consensus that healthcare information is confusing, 79% found mutual fund literature and prospectuses more difficult to understand than the literature from their health insurer.

Many Americans are also perplexed by terms commonly used by the financial services industry. Less than a third of respondents said they understood the terms "basis point," "expense ratio" and "index fund" well enough to accurately explain them to a friend or co-worker.

It's not surprising, then, that 50% of those surveyed say they are "not so or not at all knowledgeable" about investing and 72% wish they had a better understanding of financial terms.

Unfortunately, this confusion often leads to a lack of confidence when selecting investments. In fact, respondents were more confident in their ability to select the right surgeon for a major operation than they are in their ability to choose the right investments.

The bottom line? Just 19% of respondents were very confident that we will have enough money to live comfortably through retirement.

"Which is easier to understand?"
Mutual fund prospectus
Instructions for your computer
23%
69%
Mutual fund prospectus
IRA tax forms
33%
58%
Mutual fund prospectus
Your car insurance policy
13%
82%
Mutual fund prospectus
Inserts that come in prescription drugs
16%
79%
Responses may not total 100% due to respondents who did not answer the question
or said "don't know".
Source: AARP Financial Inc., 2008.


AARP Financial